This website is run by Jönköping University. We want as many people as possible to be able to use this website and this page describes how ju.se complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them. 

What to do if you can’t access parts of this website?

We want to make our websites as accessible as possible. If you discover problems, please tell us. Also let us know if you need access to content that is not available to you. Our normal response time is two days. 

You can contact us in the following ways:

Report accessibility issue

I have found content on Jönköping University's website that is not accessible and that I think you should fix.

What system are you using?
What system are you using?








Describe the content (pdf, picture, etc.), page title and where the content is located at ju.se.

Your email address is only needed to send information or provide feedback on a notification of inaccessible content. Your email address is deleted when you receive an answer. You can also report an inaccessibility problem anonymously.

Digital Public Service Accessibility Act.

Jönköping University complies with the Digital Public Service Accessibility Act. Below, we describe what we have done to comply with the regulations and problems that still exist.

Enforcement procedure

The Agency for Digital Government is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, please contact the Agency for Digital Governement to lodge a complaint.

Technical information about the website accessibility

This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

Inaccessible documents

Published documents must meet the accessibility requirements, for example PDF, Excel and Word documents. Some of these documents are accessible, but not all. Older documents, published before 23 September 2018, are exempt from the requirements, unless they are needed to "carry out the active administrative procedures resulting from the tasks of the relevant authority".

There are no options for video content

Our video productions are not always translated into Swedish or English, or subtitled, visual interpreted or sign language interpreted. In the long run, we strive to subtitle all our videos.

Other accessibility errors

Content that is not available can be found on the website, such as the following:

  • older forms
  • older forms
  • functions do not have consistent names
  • Insufficient link texts and link descriptions
  • the schedule function on the student web has know accessibility errors

It is our ambition to fix all known accessibility problems by 31 December 2020.

Content that’s not within the scope of the accessibility regulations

The content described below is not fully accessible, but is exempt in accordance with § 9 in the accessibility regulations.

  • pdf files can have different degrees of availability
  • older movies may lack text and visual interpretation
  • some integrations from other systems

How we tested the website

We evaluate and test accessibility continuously through SiteImprove and a custom built report made with HTML CodeSniffer.

The website was published on 19 August 2015.